Help & FAQs

FAQs.

we have compiled a list of commonly asked questions related to various medical topics to provide you with quick and reliable information. Our goal is to address your queries.

We provide a wide range of medical services, including general check-ups, specialized consultations, diagnostic tests, vaccinations, and health screenings.

Booking an appointment is easy. You can either call our clinic at or use our online appointment booking system on our website. Select the desired date and time, and we will confirm your appointment via email.

Our clinic operates from Monday to Friday, 9:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. We are closed on Sundays and public holidays.

Yes, we accept various insurance plans. Please check our list of accepted insurance providers on our website or call our clinic for more information.

Patients can access their medical records through our secure patient portal. You can log in using your unique username and password provided during your first visit.

Yes, we are always open to new patients. Feel free to contact us to schedule an appointment or for any inquiries you may have.

For your first visit, please bring your photo ID, insurance card (if applicable), a list of current medications, and any relevant medical records or test results.

In case of a medical emergency, call 911 immediately or go to the nearest emergency room. If it’s not a life-threatening emergency but you need urgent medical assistance.

Yes, we do offer telemedicine consultations for certain medical conditions. Please call our clinic to check if your condition is eligible for a virtual appointment.

Yes, you can request prescription refills through our patient portal. Alternatively, you can also call our clinic, and our staff will assist you with the process.